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It’s easy for a company to claim that it has the “leading” system, and many do. However, if you dig deeper, you’ll find that most vendors have little justification for such a claim. When it comes to objective data there is only one leader among matter management and e-billing systems – Serengeti.


Most widely used system


Serengeti has more than in-house users at over corporate law departments (including + Fortune 1000 corporations and + Fortune 500 corporations). That is more customers than any other vendor – including all vendors that provide e-billing, with or without matter management. Serengeti also has more law firms connected, including more than firms in countries, with more joining daily.

Moreover, some vendors will quote you the total number of customers on all of their products, including older versions. If you ask them how many law departments are using the specific version of the matter management/ e-billing product that you are considering, you will find that Serengeti has significantly broader adoption.
 

Highest-rated system by both Law departments and firms


Recent independent surveys show that both law department and law firm users rate Serengeti as the most preferred system. Corporate law departments ranked Serengeti #1 based upon ease of use and cost/value. The law firm survey placed Serengeti well ahead of the next closest vendor by a factor of 3:1.
 

Industry Involvement and Leadership


Serengeti conducts an annual survey of developments relating to outside counsel management for the Association of Corporate Counsel. This survey has involved more than 1,000 law departments and culminates in an annual report of 150+ pages. Many law departments and law firms purchase the reports each year to stay abreast of the latest trends in the profession (it is provided without charge to Serengeti customers). This annual report, and the system enhancements that come out of it, help law departments on Serengeti utilize the latest management techniques for their work.

Serengeti is also the most active company in contributing to the industry's premier publications. To date, members of the Serengeti team have authored dozens of articles for magazines such as Legal Times, ACC Docket, Executive Counsel, and ILTA. In fact, Rob Thomas is one of the most widely published experts of any vendor in the legal technology industry.
 

First to Add Ground-breaking Features & best practices


Serengeti has consistently led the field in responding to the latest developments in the in-house legal profession, with a track record of frequent system enhancements, most of which are still not provided by other systems.

When Serengeti released its system in 2001, law departments were using software or databases that required the manual entry of voluminous information that was received on paper and emails from their outside counsel. From its initial release, Serengeti has given law departments totally new ways to work, effectively setting new standards for the efficient management of legal work with outside counsel.

A TRACK RECORD OF INNOVATION


2001

  • Matter management and electronic billing in one system
  • Direct access of both in-house counsel and outside counsel to a single system through encrypted Internet connections
  • Unique single fixed monthly law department fee for unlimited law department users and law firms, not dependent upon invoice amounts, and with no charges to law firms
  • Intuitive Web interface requiring less than an hour of user training
  • Individual user Dashboard of new developments, with links to relevant information; optional email alerts for Dashboard items
  • Customizable reporting online, or by export to any spreadsheet or database for presentations, graphing, and further manipulation

2002

  • Acceptance of both LEDES bills (from U.S. law firms) and non-LEDES bills (from foreign law firms and small U.S. firms)
  • Currency conversion and tax tracking functions for international law departments: automatic international currency conversions for bills, budgets, exposure estimates and other financial data; customizable frequency of currency updates; individual users select a personal currency preference into which all data is converted; and VAT/GST tracking
  • Integrated contract management (tracking documents, deadlines, and key data in searchable fields) included as a part of the law department matter management system

2003

  • Enforcement of law department requirements that law firms provide budgets, periodic status reports, and other key data (e.g. exposure estimates) by holding delivery of bills on projects where required information is not submitted
  • Advanced online budgeting functions, including periodic or phased budgets, comparison of prior budgets, roll-up of multiple law firm budgets, and automatic tracking of spending vs. budget for specified time periods
  • Creation of Tracker Worldwide Directory of Firms, permitting law firms to maintain one set of profile information at no cost for all clients on Serengeti; law department access to profile information about any law firm on Serengeti, searchable by law firm name, offices, jurisdictions, and/or areas of practice

2004

  • Tracker Speedpost ® for one-click law firm upload of numerous LEDES bills in a single batch, with automatic posting of each bill to the correct matter and first reviewer
  • Conversion to a Microsoft .NET framework that provides one of the industry's fastest and most reliable platforms—infrastructure that runs the largest e-billing and matter management network in the world (connecting tens of thousands of vendors and in-house counsel in 125+ countries).

2005

  • Incorporation of FAS-5 methodology for liability exposure estimates
  • Viewable audit history of all changes to key data for any matter, by individual user and date of original entry or modification of each field of information
  • Intellectual property tracking functionality included for tracking and reporting on key information relating to patents, copyrights, and trademarks, including phase-based budgets for patent prosecution

2006

  • Optional quick-entry law department timekeeping to establish the value of work performed by the law department, and to allocate law department expense to business units
  • Integration with the Industry's leading Registered Agents to upload Service of Process records directly into the system, then automatically route them to matters, and track response deadlines

2007

  • Automated accrual collection—integrated, efficient, and audited process for generating accrual data and sending it to finance; essentially, this module converts what was a difficult, manual process into an automated, electronic process
  • Advancements to the Calendar of Events show required due dates for the entire fiscal year for status reports, budgets, and accruals; these dates ensure that workflows are consolidated, so that related tasks are always due on the same day

2008

  • New tabbed invoicing page makes every invoice-related action accessible from one place
  • Consolidated Billing Matters streamline invoice processing and still maintain detail-level reporting for companies whose firms handle multiple related matters—such as those with international intellectual property portfolios

2009

  • AP Reverse Feed gives law departments the option to upload invoice payment information into Serengeti so that firms and company users can log into the system to review invoice payment information
  • Serengeti leverages Web Services technology to enable a machine-to-machine transfer of approved invoice and AP data to companies’ AP systems

THE FUTURE OF LEGAL TECHNOLOGY


Serengeti continues to innovate by incorporating the best ideas from our users, as well as from the annual survey that it conducts of members of the Association of Corporate Counsel regarding the latest techniques for managing work with outside counsel.

 

MOST WIDELY USED

More than in‑house and outside counsel are now working together on Serengeti.
More on our firm network

HIGHEST RATED

Our customers are enthusiastic supporters and often refer us to other legal departments. Serengeti is also top-ranked with law firms, who work with and can compare numerous e-billing vendors.
More on our survey rankings

INDUSTRY EXPERTISE

Serengeti works closely with leading industry associations such as the Association of Corporate Counsel, LEDES Oversight Committee, and the International Legal Technology Association, as well as the vast network of legal professionals on Serengeti.
More on our work with the ACC

CONSISTENTLY INNOVATIVE

Serengeti has released 18 significant upgrades since 2002all of which were provided to our customers at no charge.
See upgrade timeline to the left
P: 425.732.5555   |   F: 425.732.5554   |   E: serengeti-sales@thomsonreuters.com
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