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 Serengeti Tracker’s on-demand reporting puts law departments in control, with instant access to current information about
the inventory of pending legal work, spending, status, exposure, and results. Tracker allows law departments to select the types of information
that they want to view, and to immediately generate reports for a bird’s eye view.
If the results generate questions that require further detail,
Tracker's reports include the ability to quickly drill-down to the specific matters
and data that are driving results. Customizable exports to a
spreadsheet or database facilitates the creation of presentation
materials and further data analysis.
Reporting Features
With Serengeti Tracker on-demand reporting you can:
- Look
at your inventory of legal work, spending, status, and results by law firm, type of matter,
business unit, cost center, or any other category, for any time
period
- Identify
trends over any time period related to changes in the volume and
types of legal work, liability exposure, spending, and results
- View
budget-to-actual comparisons to deal with developing problem
areas early and produce more accurate forecasts
- Assign
new work to those outside counsel who have the best track records
for handling similar work in the past
In addition to the hundreds of standard reports that Tracker
provides, a number of specialized reports have been designed to help
law departments evaluate outside counsel performance. This is done through: (1) objective
data collected during the lifecycle of the matters and (2) subjective performance
evaluations complete by in-house counsel when a matter is completed.
This information is valuable when preparing for annual meetings with
your firms, responding to rate hikes, or selecting which firm to
send new work.
The objective benchmarks captured during the handling of a matter
include:
- Results
achieved
- Methods
of resolution (settlement, trial, appeal, etc.)
- Time
necessary to achieve results
- Fees/costs
incurred
- Predictive
accuracy (accuracy of budgets, and of predictions regarding matter
outcomes)
The subjective evaluations include numerical rankings
in key areas (e.g. understood client's goals, expertise, efficiency,
responsiveness), comments/lessons learned, and an indication if you
would recommend the attorney for future work. All of this objective and subjective data
is instantly available to members of the legal team when assigning new work.
EXCERPT FROM A WEB SEMINAR FEATURING SERENGETI CUSTOMERS
Question: How does your department evaluate outside counsel?
"It’s easy for us to evaluate outside counsel, because that is
set up for us. Within each of the categories, you have things
such as: Do they exploit technology? Do they leverage knowledge
management between other outside counsel? Are they good at
determining when to incur expenses? Do they win with teamwork?
Are they creating solutions, or are they simply going through
the litigation process? So all of that factors into the six core
Serengeti evaluation performance factors that we use."
Mark Wolfe
Assistant General Counsel
FMC Technologies
TRANSCRIPT - The Association of Corporate Counsel Seminar
Tracking Outside Counsel Performance |
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QUICK FACTS• Over 400 customizable
reports available
• Limit results to specific
practice groups or
organizational units
• Filter matters by status,
type, outside counsel, etc.
• Search database for
specific parties, firms,
issues, other key criteria
• Easily print reports or
export them to another
database or spreadsheet |
