|
|
At
Serengeti we realize that most law departments don't have the time
or staff to devote to a lengthy implementation. That's why we've
developed an implementation process that allows us to configure the
system,
convert data from an existing source, train all users, and connect
all law firms in around three months for large law departments –
much less for smaller departments.
EXCERPT FROM A WEB SEMINAR FEATURING SERENGETI CUSTOMERS
Question: How much time did it take and what was the effort
involved in getting started on the system?
James Sheets of Resun Leasing - Small Law Department
It probably took 2 or 3 weeks. We did not have much data to
be converted over and there was only one person who needed to be
trained, and that was me. So it was a very, very easy process.
Geneva Gilbertson of Sierra Health - Medium Law Department
Here at Sierra, it probably took a total of two and a half weeks
because I was the only one working to get the fields in our
database in alignment with those of Serengeti prior to the
conversion – and that included
6 years accumulation of data being converted.
Lynn Molfetta of American Express - Large Law Department
We were on Corporate LawPack and we had created matters over the
years and never closed them. Once we decided when the cut-off
date was and how many matters were going to be converted, it
took us 2 to 3 months because we have, as you can well imagine,
a lot of law firms, and a lot of attorneys. All of our attorneys
are using it, and a lot of people needed to get trained. We felt
that with the size of American Express 2 to 3 months was an
aggressive timeframe, but we were able to meet that.
TRANSCRIPT - The Association of Corporate Counsel Seminar
Electronic Invoicing—It's not just for large law departments |
Single Point of Contact for setup and
On-going Support
To start the implementation process, we assign each
company an Implementation Manager to guide them through the setup
process. Once complete, that person remains the primary point of
contact for on-going support. Rather than shuffling customers from
one support person to another, Serengeti ensures that the person who
knows your department the best is always available to help.
Large Law
Department Profile
press release -
Lucent Technologies
press release -
Amazon.com
A recent large law department installation involved more than 300
in-house users, and over 500 law firms in 75 countries worldwide. We
set up the system, completed training for both in-house and law firm
users, and cut over to electronic billing, collaboration, and
reporting in less than three months. This process included
conversion of the law department's historical data from its LawPack
matter management system.For large law departments, Tracker is the easiest to implement,
most cost-effective system to manage legal teams worldwide. Some of
the world's largest law departments have chosen Serengeti Tracker to manage their legal work
with all of their hundreds of law firms. Unique features of benefit to large law
departments include: foreign currency conversions, law department
practice group organization, automatic allocation of bills across
multiple cost centers, flexible reporting, and sophisticated
law department budget tracking.
Small Law Department Profile
press release - Stanford University
press release -
FMC Technologies
A recent small law department installation involved just three
in-house users, working with 90 law firms in 3 countries, managing
170 matters, and 120 contracts. In less than seven weeks, Tracker
was configured to meet the needs of the law department, and connected
with all of the company's law firms. The department is now managing all of
its legal work through Tracker, including tracking budgets and
documents, and electronically processing about 100 bills per month.
Although small law departments face
challenges similar to larger law departments when managing work with
outside counsel, they often believe that they can’t afford the time
or expense of matter management or e-billing systems. While it is
true that many such systems only make sense for the Fortune 500,
Serengeti Tracker’s unique design and pricing make it the
most cost-effective option for small law departments (some with a single
lawyer). If your law department is spending more than $500,000/year
on outside counsel, Serengeti can more than pay for itself in the
savings generated just from e-billing/budgeting. Small law departments appreciate the quick, low effort
implementation, reasonable all-inclusive monthly fee based upon
their lower volumes of work, and no charges to their law firms. They
also appreciate access to the Tracker worldwide directory of law
firms, which allows them to quickly search for the right firm for
each project from all of the firms connected to Tracker, and to add
them to their panel with a single click.
Serengeti has an experienced staff of IT professionals who will
manage
the entire process of converting data from your
database/spreadsheet or
another vendor's system. To date, Serengeti has moved clients off of the
following systems:
- Bridgeway (eCounsel)
- Bridgeway (LawQuest)
- CPi (General Matters Management System)
- Corporate Legal Solutions (Case & Point)
- Corporasoft (Legal Desktop) aquired by
DataCert
- Corporasoft (Chief Legal Officer) aquired by
DataCert
- CSC (Corporation Service Company) (Powerbrief)
- CSC (Corporation Service Company) (Riskmaster)
- DataCert (AIMS - Advanced
Invoice Management System)
- PC Docs Group (LawPack) aquired by Hummingbird
- Law Manager (LawManager.Studio) acquired by Bridgeway
- Examen (RightSource) aquired by LexisNexis
- LT Online (Lawtrac)
- Mitratech (CLMS)
- Mitratech (TeamConnect)
- Tymetrix (Tymetrix) aquired by
Walters Kluwer
- Thompson Elite (ProLaw)
- Various other databases and systems
developed In-house
|
■ top |
COMPLETE
• Serengeti connects 100%
of your firms, large & small,
domestic & international.
EFFICIENT
• Implementation usually lasts
3 months for large legal
departments, less for small
legal departments.
CONVENIENT
• 60 minute live training
sessions are offered four
times weekly; online tutorials
are also available.
QUICK• Serengeti can upload data
from your current database
or other matter management
system. |
