WHY JOIN SERENGETI?

Serengeti offers an opportunity to join an established leader in the legal software market with one of the most recognized and fastest growing platforms in the industry. With thousands of corporate and law firm users connected, Tracker is emerging as the premier network for managing legal work over the Internet.

Serengeti enjoys an extremely loyal customer base from Fortune 50s to Small Caps. We have achieved our success by listening to our customers and including feature requests, streamlining the training and implementation process, and providing responsive customer service. It is therefore important that new team members have significant experience in the technology or legal profession, including leadership roles in their area of expertise. As a member of the team you will receive a competitive compensation and benefits package as well as the opportunity to develop solutions that will help some of the world's largest corporations better manage their work with outside counsel.

Current Job openings

Network Engineer
Senior Sales Representative – Corporate Legal Software
Graphic Designer / Marketing Associate
Client Relationship Manager
Software Engineer

Network Engineer

Job Summary
This is a full-time, permanent position in the Information Technology department. The Network Engineer’s role is to ensure the security, stability and integrity of both corporate and collocation site voice, data, video, and wireless network services. This is achieved by planning, designing, implementing and maintaining firewalls, local area networks (LANs), virtual LANs (VLANs), wide area networks (WANs), virtual private networks (VPNs) and network security protections. The Network Engineer will be the principle person installing, monitoring, maintaining, and optimizing all network hardware, software, and communication links. This individual will analyze and resolve network hardware and software problems in a timely and accurate fashion, monitor network security, respond to breach attempts and provide user training where required. The Network Engineer will also perform other duties as necessary. This position reports directly to the IT manager.

POSITION REQUIREMENTS
Formal Education & Certification

Bachelor’s degree in computer science, electrical engineering or equivalent work experience.
Networking and/or Information Security certifications are desirable.

Knowledge & Experience

2+ years experience and strong, hands-on technical knowledge of Check Point NGX Firewalls (R60 or higher) and experience with other firewall and proxy technologies.
3+ years experience with LAN, VLAN, WAN and VPN design and implementation.
3+ years experience with network capacity planning, network security principles, and network management practices.
Excellent internet, network and hardware troubleshooting experience.
Experience with high availability 24x7x365 production internet operations
Strong, technical knowledge and experience with current networking hardware, protocols, and Internet standards, particularly HTTP; HTTPS; VPNs (SSL, IPSEC, SSTP & PPTP); VOIP, SMTP and routing principles.
Hands-on working knowledge of Network, Server operating systems, including Windows 2003/2008 Server and Linux (Fedora, Debian), which are used to host firewalls and intrusion detection systems (IDS).
Experience with Snort, Dell Switches and Sonicwall devices would be desirable.

Personal Attributes

US Citizen, “Green Card”, or work visa which does not require employer sponsorship.
Strong written, and oral communication skills. Ability to present complex ideas in user-friendly language to all levels of personnel (i.e. executive, management, coworker, customer).
Able to comprehend and conduct detailed analysis and research into networking issues and products as required.
Self motivated and directed with keen attention to detail. Requires minimal supervision.
Proven analytical, problem-solving abilities, able to effectively prioritize tasks and perform in a high-pressure environment.
Experience working in a team-oriented, collaborative environment. Strong customer service orientation.
Trustworthy. A background investigation and reference checks will be required.

Work Conditions

Commonly on-call via company provided cell phone/laptop.
Able to be physically on-site in the local collocation facility or corporate headquarters within 1 hour or less (in the event of a critical failure or outage) to analyze and perform repairs.
Availability to perform on-site or remote support for infrequent network/critical infrastructure maintenance during scheduled maintenance periods.
Able to travel (fly) infrequently to a remote collocation site to accomplish maintenance or installation work. Able to drive self to local collocation site for the same purpose.
Able to stoop, crawl or climb for occasional inspection of cables in cabinets, under floors and in ceilings.
Able to lift and transport of moderately heavy objects, such as network devices, computers and peripherals. Able to lift 75 pounds overhead.

DUTIES AND RESPONSIBILITIES
Strategy & Planning

Collaborate with management, and peers to assess and plan for near and long term network capacity needs and to recommend solutions.
Create and maintain network documentation policies, procedures, and associated training plans for network administration, usage, and disaster recovery.

Acquisition & Deployment

Design and deploy VPNs, LANs, WANs, and wireless networks, including firewalls, servers, routers, hubs, switches, vlans, serial switches, UPSs, and other hardware.
Conduct research on network products, services, protocols, and standards to remain abreast of developments in the networking industry.
Oversee new and existing equipment, hardware, and deploy software and firmware upgrades.
Recommend, interact and negotiate with management, vendors, outsourcers, and contractors to secure network products and services.

Operational Management

Configure networks to ensure their smooth and reliable operation for fulfilling business objectives and processes. Provide appropriate, secure network and internet connectivity for all servers, workstations, telephony equipment, fax machines, and other network devices.
Install, maintain, upgrade and configure firewalls, network devices and Intrusion Detection Systems.
Oversee network security. Perform security audits. Review/correlate firewall, intrusion detection, and network device logs periodically and server/workstation logs, when appropriate. Propose corrective action(s) or response, as necessary.
Monitor network performance and identify problems. Propose corrective action(s) or response.
Perform asset management, including maintenance of network device, circuit and IP inventory and related technical specification and service documentation.
Monitor and test network performance and provide network performance statistics and reports.
Participate in managing and maintaining network and IT physical security solutions.
Maintain regular backup of firewall and network devices and perform recovery operations.
Prepare for and monitor periodic white hat network and web application vulnerability assessments and security reviews. Assist in preparing rebuttals or executing remediation actions to any vulnerability findings.
Monitor pertinent trade publications, news groups and weblogs to remain abreast of current vulnerabilities, exploits and emerging technologies that may be applicable to our operations.
Support IT and the company in achieving/retaining SAS 70 and ISO 27001 certifications.
Provide training to other members of the IT team and company staff.
Keep management informed of work progress and/or potential problems.

How to Apply
If you would like to apply for this job we encourage you to provide a resume to the following address: it.hr@serengetilaw.com

Senior Sales Representative – Corporate Legal Software

Job Summary
Serengeti Law, the legal industry’s highest-rated and most widely used e-billing and matter management system, is seeking individuals with at least 3 years legal experience for the position of Senior Sales Representative.

Sales Representatives at Serengeti oversee the entire sales cycle from lead generation to contract renewal. All demonstrations are conducted via telephone and the Internet to senior-level staff and attorneys at corporate law departments. Candidates must demonstrate a strong legal and technology proficiency, as well as excellent communication and relationship-building skills. Prior experience in sales is a plus.

Note: No travel is required and this is not a commissioned position.

Responsibilities

Assist sales support team and marketing department in generating sales leads
Develop strategies to engage cold/warm prospects in Salesforce.com database
Review Requests for Proposal (RFP) for accuracy
Conduct online demonstrations of the Serengeti Tracker system
Respond to follow-up pricing and information requests
Traffic technical or specialized product questions to the appropriate in-house resource
Oversee contract negotiations and yearly renewals conducted by Serengeti legal team
Coordinate with the implementation team on system roll-out
Provide ongoing relationship support throughout the life of the account
Coordinate with the product management team on new features
Coordinate with the marketing team on sales collateral and resources

Qualifications

Law degree with 3-5 years experience as in-house or outside counsel
Exceptional communication skills (especially over the phone)
Excellent organizational skills and ability to multi-task when working with dozens of active prospects
High-level of responsiveness while shepherding prospects through the sales cycle
Service oriented and a problem solver when addressing concerns

Job Benefits
A position with Serengeti Law offers unrivaled benefits that include a competitive salary, 100% company-paid health insurance premiums for employee, spouse, and dependents, matching 401(k) plan (after 6 months), performance and profit sharing bonuses (after 1 year), employer funded health care reimbursement account (after 1 year), 2 weeks paid vacation (3 after 2 years).

Company and Product Background
Legal Systems Holding Company is a privately held corporation doing business as Serengeti Law. We are an Application Service Provider (ASP) whose service, Serengeti Tracker, has earned unprecedented acceptance for a new technology in the legal profession. Since its release in the fall of 2001, over 90,000 in-house counsel and outside firm users in more than 160 countries have come together to work on Serengeti Tracker. Tracker is a web application that allows corporate law departments to efficiently track and manage legal matters, connect to their outside counsel, and to electronically receive invoices, status reports, budgets, key dates, and documents. In separate surveys conducted by several major independent industry organizations, Serengeti Tracker has consistently achieved the highest overall ratings. Serengeti Law’s steady and continued growth since its inception reflects both the product’s market opportunity and the company’s success in delivering this solution to that market. And unlike most legal technology vendors, we are profitable, have no debt, and have no parent company or outside investors who could disrupt funding or distract us from our mission. From small caps to more than 100 of the Fortune 1000, a broad spectrum of companies use Serengeti Tracker for their legal matter management and electronic billing including Nike, Google, Levi Strauss, and Alcatel-Lucent.

How to Apply
If you would like to apply for this job we encourage you to provide a resume to the following address: hr@SerengetiLaw.com

GRAPHIC DESIGNER / MARKETING Associate

Job Summary
Serengeti Law is seeking a graphic designer and production artist to assist with a variety of print and online collateral and other projects. We are looking for someone with a solid design background, a keen creative eye, and proven layout and production skills for both print and Web-based content. The designer/production artist will work across teams and must have excellent interpersonal, communication, and time-management skills.

Strong writing and copy-editing skills will be a plus when applying for this position. Candidates that can show a proficiency for layout and design, combined with an ability to evaluate message and write content will be preferred.

Qualified candidates will be asked to present a portfolio of work and references.

Responsibilities:

Layout print collateral according to existing templates
Design and create new print and online marketing collateral
Conceptualize and contribute ideas for print ads and campaigns
Proactively review and update sales sheets and Web site to ensure accuracy of statistics and other frequently changing data
Assist with all aspects of event planning, including design and layout of invitations and pre- and post-event mailers, trade-show booth design, and event handouts
Create online tutorials, working from existing scripts
Collaborate on and contribute ideas and feedback regarding user interface design of Serengeti Tracker, the company’s flagship product
Provide company-wide support to ensure all outgoing information has approved look-and-feel and properly branded messaging

Qualifications:

BA in graphic design or related field with at least 2 years of related work experience
Portfolio of work including Web and print materials
Strong interpersonal and communication (oral and written) skills; ability to work well in a team
Attention to detail with excellent organizational skills and proven ability to multi-task
Proficient in the following: programs: Adobe Creative Suite (InDesign, Photoshop, Illustrator, Fireworks); FrontPage or other Web authoring tool; Adobe Captivate; working knowledge of HTML, CSS, XML

Additional Skills (highly desirable but not required):

Proven writing ability (sales and marketing collateral, online help topics and training, white papers, etc.)
Proficiency with help authoring tools (Madcap Flare, RoboHelp, etc.)
Knowledge of or experience with best practices in user-interface design
Public relations experience (working with publishers to maximize placement in articles)
Proficient in video production (primarily “green-screen” editing)
Proficient in audio production (primarily voiceover clean-up)
Experience working in the legal profession

Company and Product Background
Legal Systems Holding Company is a privately held corporation doing business as Serengeti Law. We are an Application Service Provider (ASP) whose service, Serengeti Tracker, has earned unprecedented acceptance for a new technology in the legal profession. Since its release in the fall of 2001, over 90,000 in-house counsel and outside firm users in more than 160 countries have come together to work on Serengeti Tracker. Tracker is a web application that allows corporate law departments to efficiently track and manage legal matters, connect to their outside counsel, and to electronically receive invoices, status reports, budgets, key dates, and documents. In separate surveys conducted by several major independent industry organizations, Serengeti Tracker has consistently achieved the highest overall ratings. Serengeti Law’s steady and continued growth since its inception reflects both the product’s market opportunity and the company’s success in delivering this solution to that market. And unlike most legal technology vendors, we are profitable, have no debt, and have no parent company or outside investors who could disrupt funding or distract us from our mission. From small caps to more than 100 of the Fortune 1000, a broad spectrum of companies use Serengeti Tracker for their legal matter management and electronic billing, including Nike, Amazon.com, eBay, Clear Channel, Lucent, Owens Corning, and Stanford University.

How to Apply
If you would like to apply for this job we encourage you to provide a resume to the following address: hr@SerengetiLaw.com

Client Relationship MANAGER

Job Summary
Serengeti is seeking a motivated, quick-learner who has strong legal and communications skills for the position of Client Relationship Manager. We are currently servicing 250 major corporate law departments. Attorneys must have minimum one year of experience and be currently practicing. Project management experience and proficiency with computer programs (IE, Front Page, Excel and Access), are all highly desirable.

Responsibilities:

Overseeing the implementation for new customers
Ongoing consultation with clients;
Updating help materials
Other miscellaneous support tasks

How to Apply
If you would like to apply for this job we encourage you to provide a resume to the following address: hr@SerengetiLaw.com

SOFTWARE ENGINEER

Job Summary
Serengeti recognizes that a core factor to our ongoing success is to continue to search for the brightest software developers, those who are passionate about building great software, and who enjoy the challenges presented in doing so. At this time we are specifically hiring entry and mid-level Software Engineers with industry experience ranging anywhere from zero to approximately four years. The job responsibilities involve web application development using the Microsoft .NET Framework. The position also offers the benefit of full-time telecommuting. If you are a person who enjoys building great software, are a self-motivated, self-disciplined individual with a strong work ethic, and one who relishes the challenge of building cutting-edge software, then this job is a match for you.

Specific Job Responsibilities

Create and develop software solutions using Microsoft’s .NET framework, C#, HTML, and other technologies.
Contribute to the enhancement of the product’s frameworks and tools.
Create and execute unit, integration and performance test plans, both manual and automated.
Provide ongoing support and maintenance of production software.
Attend regular, periodic developer team meetings at various locations around the greater Chicago metropolitan area
Attend occasional meetings at the corporate office in Bellevue, Washington

Required Technical Training and Skills

BS in Computer Science or related is required.
Competence in object-oriented design and development, using languages such as C++, C#, or Java
Knowledge of relational database design concepts and SQL
Knowledge of web languages including HTML, DHTML, JavaScript, and CSS

Preferred Skills (not required):

Programming experience with Microsoft’s .NET framework (preferred) or J2EE
DBMS experience, such as MS SQL Server (preferred), Oracle, or other
Experience with NUnit, AJAX, XML, Web Services
Familiarity with the following: data structures, code optimization, code re-factoring, design patterns, multi-tiered architectures, database and query optimization, stateless server farm architecture, data conversion, software security, report development, and automated unit testing.

Must Have Personal Characteristics

A strong interest and passion for designing and developing great software.
A quick, independent and self-motivated learner.
A strong sense of responsibility, personal self-discipline, and ability to work independently.
A willingness to both contribute and to learn.
Excellent work ethic.
Excellent and creative problem solving skills.
Ability to manage time and tasks with little supervision.

Job Benefits
A position with Serengeti Law offers unrivaled benefits that include a competitive salary, 100% company-paid health insurance premiums for employee, spouse, and dependents, matching 401(k) plan (after 6 months), performance and profit sharing bonuses (after 1 year), employer funded health care reimbursement account (after 1 year), 2 weeks paid vacation (3 after 2 years).

In addition, our progressive approach to the workplace structure and use of communication technology tools enables the software engineering position to be virtually full-time telecommuting. In fact, the selected candidates will be expected to have access to a suitable home office environment during regular work hours. Further information regarding Serengeti Law’s telecommuting policies and assistance provided to telecommuters will be made available.

Company and Product Background
Legal Systems Holding Company is a privately held corporation doing business as Serengeti Law. We are an Application Service Provider (ASP) whose service, Serengeti Tracker, has earned unprecedented acceptance for a new technology in the legal profession. Since its release in the fall of 2001, over 78,000 in-house counsel and outside firm users in more than 160 countries have come together to work on Serengeti Tracker. Tracker is a web application that allows corporate law departments to efficiently track and manage legal matters, connect to their outside counsel, and to electronically receive invoices, status reports, budgets, key dates, and documents. In separate surveys conducted by several major independent industry organizations, Serengeti Tracker has consistently achieved the highest overall ratings. Serengeti Law’s steady and continued growth since its inception reflects both the product’s market opportunity and the company’s success in delivering this solution to that market. And unlike most legal technology vendors, we are profitable, have no debt, and have no parent company or outside investors who could disrupt funding or distract us from our mission. From small caps to more than 100 of the Fortune 1000, a broad spectrum of companies use Serengeti Tracker for their legal matter management and electronic billing, including Nike, Amazon.com, eBay, Clear Channel, Lucent, Owens Corning, and Stanford University.

How to Apply
If you would like to apply for this job we encourage you to provide a resume to the following address: DeveloperJobs@serengetilaw.com