The number of law departments requiring their law firms to use an electronic billing system is projected to double during the coming year. As a result, Serengeti has received an unprecedented number of requests for information from law firms who are responding to client questions about e-billing. To enable your firm to respond to these requests quickly, Serengeti has compiled the following resources:

• BACKGROUND INFORMATION ABOUT E-BILLING – These materials present basic information about electronic billing for in-house counsel (see sidebar). Most important is the cover letter template to send to your clients. It includes a link to the special company resources section of this site as well as an optional invitation to a seminar scheduled by your firm to show them a live e-billing system.
   
• CLIENT CONFERENCE CALL – Serengeti can help you organize a client conference call that will include a quick online tour of the live Serengeti e-billing and matter management system. You will have complete control over the scheduling and content of the seminar, and your clients will not have to identify themselves. To discuss details, please contact:
   
• FIRM DEMO SHOWING THE CLIENT SIDE OF SERENGETI – Law firms often ask to see how their clients approve invoices, review budgets, and generate reports in Serengeti. We would be happy to give your firm an online demonstration of the client side of the system, and to answer any other questions that you may have about your use of Serengeti. Please contact:

This is a unique opportunity to reinforce your firm’s role as a trusted advisor, keeping your clients informed of the latest developments in technology. Many law firms are using these resources to help their clients select an e-billing system that works well both for the firm and their clients.
 

LAW FIRM COMMENT "Our law firm is based in Kuala Lumpur, Malaysia, but we have corporate clients all around the world. With Serengeti, we can securely send invoices, budgets, and other legal information to our international clients instantly. Over the past six years, we've used the system with more than fifteen companies and it has always been very user friendly. We highly recommend Serengeti to any company looking to better collaborate with their law firms—regardless of location.” Tai Bee Ling Billing Clerk Shearn Delamore & Co., Kuala Lumpur, Malaysia