Firm Resources
Things Your Firm Should Know About Tracker
Support & Getting Started
Invoicing Specifications
Help Your Client Select an E-billing System
Why Tracker is Preferred by Law Firms
E-billing Certification


The number of law departments requiring their law firms use an electronic billing system is projected to double during the coming year. As a result, Serengeti has received an unprecedented number of requests for information from law firms who are responding to client questions about e-billing. To enable your firm to quickly respond to these requests, Serengeti has compiled the following free resources:
  • BACKGROUND INFORMATION ABOUT E-BILLING – Serengeti has prepared materials that present basic information about electronic billing for in-house counsel. Most important is the cover letter template to send to your clients which is available in the list to the right. It includes a link to a special "Company Resources" section of this site as well as an optional invitation to a seminar scheduled by your firm to show them a live e-billing system (see next item).
     
  • CLIENT CONFERENCE CALL – Serengeti can help you organize a client conference call that will include a quick online tour of the live Serengeti Tracker e-billing system. You will have complete control over the scheduling and content of the seminar, and your clients will not have to identify themselves. To discuss details, please contact:
     
  • FIRM DEMO SHOWING THE CLIENT SIDE OF TRACKER – Law firms often ask to see how their clients approve invoices, review budgets, and generate reports in Serengeti. We would be happy to give your firm an online demonstration of the client side of the system, and to answer any other questions that you may have about your use of Serengeti. Please contact:

This is a unique opportunity to reinforce your firm’s role as a trusted advisor, keeping your clients informed of the latest developments in technology. Many law firms are using these resources to help their clients select an e-billing system that works well both for the firm and their clients.

INFORMATION FOR YOUR LAW FIRM

ILTA White Paper
Choosing an E-billing System


RESOURCES TO SEND TO YOUR CLIENTS

Letter template
Regarding E-billing Systems


ACC Docket Article
Electronic Billing Enters the Mainstream


Additional Resources
Additional resources are
available in the "Company         Resources" section
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